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Tech Tips:  Main Compatible Supplies Paper Jams Image Quality Product Yields Service Calls |
  Introduction Many times printer, copier, or fax machine problems can be easily solved. We have provided several helpful tips pages on the most common problems reported from toner, printer cartridge, inkjet cartridge, and drum unit questions to paper jam solutions. Compatible Supplies Toner and imaging supply costs can add up very fast. There are many compatible products available at lower prices. We answer some of the common questions our clients ask about compatible supplies. Paper Jams Paper jams can occur once in awhile when printing; however, frequent problems may need further investigation. Listed on this page are a few things to consider before placing a service call. Image Quality The appearance of your documents can convey a good or bad image of you or your company. Understanding the possible causes of poor print or copy quality is the key to saving money and time! Listed on this page are some helpful tips for you to look at and possibly consider before returning any products to us. If these tips are not helpful, you can e-mail our service department at techs@tonsoftoner.com for a prompt reply with a possible solution! Product Yields The average life cycle of any given imaging product (toner cartridge, ink cartridge, drum unit, etc.) is usually noted by the manufacturer in their product literature or in the machine's user manual. There are, however, a few factors that can dramatically affect this yield and give the customer the false impression of a defective product. This page has some notes to help you better understand what and what not to expect in terms of product yields and life cycles. Service Calls If you haven’t found the answer to your toner, printer cartridge, inkjet cartridge, image quality or other printing problem here, it might be time to call in a good repair company. We all know that the time you need to print or copy something important is often when your printer or copier will not work. If you need to find a good repair company for your office equipment, asking the right questions can save you time and money. |
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